I actually posted this on my Tumblr blog a while back but thought it would be worth the share here. This video shows a highly interactive video conference where online salespeople can help navigate customer service issues. It's customer service meets Minority Report. Really cool stuff.

3 from B-Reel & B-Reel Films on Vimeo.

What do you all think? How close are we to seeing ideas like this become more practical?

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