The Future of Customer Service

Brain Wads
Written By Drew Hawkins

I actually posted this on my Tumblr blog a while back but thought it would be worth the share here. This video shows a highly interactive video conference where online salespeople can help navigate customer service issues. It's customer service meets Minority Report. Really cool stuff.

3 from B-Reel & B-Reel Films on Vimeo.

What do you all think? How close are we to seeing ideas like this become more practical?

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Drew Hawkins

A digital marketer by trade, Drew has been featured in publications such as TIME, Mashable, NPR and The Daily Dot. During the day, he's leads digital strategy at Womble Bond Dickinson, an AM Top 100 law firm. When he’s not working he’s either reading, cheering on the Atlanta Hawks or doing something fun with his family.

http://www.thebrainwads.com
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